1. The Buyer has the right to return to the Seller non-food goods of proper quality if the goods do not satisfy them in terms of shape, dimensions, style, color, size, or for other reasons cannot be used for their intended purpose. The Buyer has the right to return goods of proper quality within 14 (fourteen) days, not including the day of purchase. The return of goods of proper quality is allowed provided that the goods have not been used and that their commercial appearance, consumer properties, packaging, seals, labels, as well as the payment document issued to the Buyer for the purchase of the Goods are preserved. The list of goods that are not subject to return on the grounds provided in this clause is approved by the Cabinet of Ministers of Ukraine.

2. The refund to the Buyer for goods of proper quality shall be made within 30 (thirty) calendar days from the date the Seller receives such Goods, provided that the requirements set out in clause 6.1 of this Agreement and the applicable legislation of Ukraine are met.

3. The cost of the goods shall be refunded by bank transfer to the Buyer's account.

4. The return of goods of proper quality to the Seller's address is carried out at the Buyer's expense and is not reimbursed by the Seller.

5. In the event that defects in the Goods are discovered during the established warranty period, the Buyer has the right, in the manner and within the time limits established by the legislation of Ukraine, to present the Seller with the claims provided for by the Law of Ukraine “On Consumer Protection.” When making a claim for the free elimination of defects, the period for their elimination begins on the date the Seller receives the Goods into their possession and obtains physical access to such Goods.

6. The Seller shall consider the claims provided for by the Law of Ukraine “On Consumer Protection” only if the Buyer provides the documents required by the applicable legislation of Ukraine. The Seller is not responsible for any defects in the Goods that occur after their transfer to the Buyer as a result of the Buyer’s violation of the rules for use or storage of the Goods, actions of third parties, or force majeure.

7. The Buyer does not have the right to refuse goods of proper quality that possess individually-defined characteristics if such goods can only be used by the Buyer who purchased them (including, at the Buyer’s request, non-standard sizes, specifications, appearance, configuration, etc.). The confirmation that a product has individually-defined characteristics is the difference in the product’s sizes or other specifications indicated in the online store.

8. The return of goods in cases provided for by law and this Agreement shall be carried out to the address specified on the website in the “Contacts” section.